Terms and conditions

TERMS & CONDITIONS

GENERAL

These Terms & Conditions shall apply to all sales through Accuhorsemat AB and will exclude application of any deviating general or specific conditions or terms of buyer. No waiver or modification of these Conditions of Sale shall be binding upon Accuhorsemat AB, unless approved in writing by an authorized representative of Accuhorsemat AB. Accuhorsemat AB does not take any responsibility for the horse’s reaction or the owner’s actions when using the Accuhorsemat®. 


PRICE AND PAYMENT

Every product is shown including VAT for the customers within EU and excluding VAT for other countries. If you live outside the EU you will pay the taxes and fees according to your country's regulations.


DELIVERY

The delivery time is stated in the shopping cart next to the various ways of delivery. If a product has another delivery time than expressed in the shopping cart, this delivery time will be stated in connection to the individual products.

In case Accuhorsemat has reason to question buyer's solvency or ability to pay for delivered products, Accuhorsemat have no obligation to make delivery, and shall be entitled to stop products under carriage, unless buyer makes advance payment for the delivery and other claims arising from the business relation or grants security which can reasonably be accepted by Accuhorsemat.


UNCLAIMED PACKAGES

Unclaimed packages will be returned to us. For all unclaimed packages you will be debited all fees in connection with the return delivery.


RETURN POLICY

Accuhorsemat’s return period is 30 days.

Accuhorsemat shall, if under the jurisdiction of our return policy, refund you what you have paid for the product as soon as possible, but latest within 30 days of the product being returned.

In your message to us you must clearly state that you regret your purchase. The return period is counted from the day you received the purchased the full, or a significant part of the product.


GUARANTEES AND SERVICES

You always have 30 days of open purchase/return right with our Customer Satisfaction Guarantee. Our Customer Satisfaction Guarantee gives you the opportunity to cancel your purchase within 30 days of ordering, send the product back to us and get the money back, if the Accuhorsemat not meet your expectations. The blanket and the acupressure mats must be whole and clean and packed in the enclosed bag which has to be packed in suitable packaging to avoid damaging. The cost of returning the product is borne by the customer and not by Accuhorsemat AB. Always contact us by email before returning the product.